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Shipping & Returns

Shipping

Orders are shipped via USPS or UPS and are processed and shipped the same day or the following business day. Shipping rates are based on the table rate below:

                     Order Total                            Shipping Cost

Up to $50.00

$5.99

$50.01 to $75.00

$6.99

$75.01-$100.00

$8.99

Over $100.00

Free*

        

*Customer orders over $100.00 qualify for free shipping within the US only.

All customer orders outside the US: Postage is charged at cost.

 

         Returns

Our business is based on 2 things: First, the quality of the products we sell and second, the quality of the reputation we've earned. PowerTeam Lure's 100% satisfaction guarantee means you NEVER have to worry when ordering from us. If for any reason you're not happy with anything you buy from us, return it within 30 days for a prompt exchange or refund. But that being said, since 2010 we've never had a customer return anything except for one "large boned" fella that thought he could squeeze into a 3XL T-Shirt but really needed a 4XL.

** Shipping charges on returns are only refundable if:

*We made an error on your order. Not to brag but, our error rate is .05% which translates to 1 error per every 2000 orders…not perfect, but pretty damn close!

*The carrier damages your order during shipping. If this scenario happens, we refund you or ship out a replacement immediately. Then after you've been taken care of, we'll hunt the responsible carrier down to the ends of the earth to get our money back from them (they can run but they can't hide). 

For detailed instructions for returning items that were damaged in shipping or where we made an error on your order, please contact our customer service department for prompt service at sales@powerteamlures.com or 434-838-9016.

Ship your prepaid packages to:

PowerTeam Lures

4425 Oslin Creek Rd.

Goode, Va 24556

Please include your name, address, telephone number, or a copy of your packing list, and the reason for the return. (and please, no nude photos.)